Employment


Center Employment


Part-Time Concierge Representatives/Part Time Posted Dec 26th

InfoPlace USA seeks part-time Concierge Attendants for the Concierge Desk at The Mall at Green Hills. Applicants must have flexibile availability. Please see the job description from InfoPlace below:

The Mall at Green Hills Part Time Concierge Attendant

(Nashville, TN)

 

Compensation for the part time guest service representation position is $10.00 per hour.

The Mall at Green Hills, located in Nashville, Tennessee, is currently seeking part time Concierge Attendants t to handle guest inquiries within the shopping center’s Concierge Department. The primary goal of the position is to ensure that all guests visiting The Mall at Green Hills receive a high level of quality service that is expected from a top tier center. The ideal applicant will possess a thorough knowledge of Nashville and the surrounding areas, as well as upcoming events, and will be able to handle all guest inquiries.

 

Responsibilities:

 

  • Greet customers in a friendly manner.
  • Interact with and provide directional information to guests.
  • Provide information about the stores within the shopping center and surrounding area.
  • Become knowledgeable about products carried in the stores.
  • Ability to learn software programs for Processing Gift Cards and Ticketmaster.
  • Provide information concerning mall events and activities.
  • Assist with internal mall marketing promotions.
  • Research and provide information regarding local attractions, transportation and dining.
  • Arrange transportation and make restaurant reservations for guests.
  • Troubleshoot and diffuse guest issues.
  • Participate in training and education programs.
  • Provide the Guest Service manager with observations, guest comments, and recommendations.
  • Inventory control
  • Continually exceed guest expectations.

 

Qualifications:

 

  • Strong customer service orientation
  • Previous cash handling experience
  • Outstanding written and oral communication skills
  • Professional appearance and presence
  • Working knowledge of Word, Excel, etc
  • Ability to work within a team environment and interact well with others
  • Self-motivated
  • Strong work ethic
  • Strong problem solving ability
  • Diplomatic
  • Courteous and pleasant manner
  • Friendly
  • Smiles frequently
  • Accurate and detail-oriented

 

Concierge Attendants must be available for a variety of shifts, including a mix of days, nights, and weekends. Compensation for the part-time attendant is $10 per hour

 

 

 

Please submit a resume via email to courtmey@infoplaceusa.com or via fax to 616.825.5987. Applicants may also visit the Concierge Desk at The Mall at Green Hills to complete an application.


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