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The Mall at Green Hills

Immerse yourself in this spirited shopping atmosphere, where more than 100 specialty stores and eateries offer uncompromising quality and a compelling commitment to delivering the exceptional.

Today's Hours:

10:00 AM - 9:00 PM


2126 Abbott Martin Road, Nashville, TN 37215

Phone Number:

(615) 298-5478


Anchored by Nordstrom, Dillard's and Macy's, The Mall at Green Hills invites you to enjoy some of Nashville's finest specialty shops, including Tiffany & Co, Louis Vuitton, Burberry, kate spade new york, David Yurman, Tory Burch, The Container Store and The Cheesecake Factory, plus more than 80 other lifestyle retailers.


Center hires new Marketing and Sponsorship Director

External Link
Posted Jun 29th, 2015

Elizabeth Pitcher Named Marketing and Sponsorship Director of

The Mall at Green Hills


NASHVILLE, June 22, 2015 – Elizabeth Pitcher has been named marketing and sponsorship director of The Mall at Green Hills. In this role, Pitcher will lead marketing and sponsorship initiatives and community relations for the mall.


Pitcher brings nearly two decades of professional marketing and business development experience to her new position. She recently served as vice president of marketing with Premier Exhibitions and was tasked with developing and implementing a global marketing strategy for both permanent and traveling museum exhibits. Prior to this, she served in various leadership and marketing roles with a retail development corporation, regional shopping mall and entertainment companies in Georgia, Maryland, New York and Virginia.  


“I’m thrilled to join the Green Hills team and call Nashville my new home,” said Pitcher. “I look forward to ensuring our center continues delivering a truly unique shopping and dining experience to both local residents and visitors.”


A native of New York City, Pitcher is a member of the American Marketing Association and holds a bachelor’s degree in business administration and marketing from the St. Thomas Aquinas College.


About The Mall at Green Hills
The Mall at Green Hills is located in the most affluent corridor of Nashville and within striking distance to the vibrant downtown area. With more than 100 specialty stores and eateries, the mall offers an unparalleled mix of luxury, unique-to-market brands and retailers, including Tennessee’s only Nordstrom and popular anchors Macy’s and Dillard’s. Shopping hours are 10 a.m. to 9 p.m. Monday through Saturday, and 12 p.m. to 6 p.m. on Sunday. Preview the stores, the styles and the sales at and


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Kimberly Shadwick, CSM

General Manager

The Mall at Green Hills

615-298-5478 ext. 308

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Where are the restrooms located?

Restrooms are located inside Macy's, Dillard's and Nordstrom, and on the Upper Level between Brooks Brothers and Burberry, and the Lower Level between J. Crew and Express.

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Where are the elevators located?

Elevators are located on the Lower Level in the corridor between J. Crew and Express, and on the Upper Level between Brooks Brothers and Burberry.


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What are my quick-service dining options?

For a quick bite, Auntie Anne's pretzels and Goozy Dessert Bar & Cafe are located on the Lower Level near Macy's. Cafe seating is available.

Other quick-service options at The Mall at Green Hills include Starbucks, Nordstrom e-Bar, Panera Bread, Noodles & Co., Godiva Chocolatier and Fuzziwig's.

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Are pets allowed?

Pets are allowed at The Mall at Green Hills if they are considered a service companion for our shoppers with special needs.

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Does the mall offer valet parking?

Complimentary valet parking is available at the mall entrance near The Cheesecake Factory off Hillsboro Pike, on the first level of the Nordstrom Parking Deck off Abbott Martin Road at the Bandywood Drive entrance, and at Macy's on the weekends.

Carrabba's Italian Grill also offers complimentary valet parking.

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Does the mall offer wireless internet service?

Panera Bread, Starbucks and Nordstrom e-Bar offer complimentary wireless internet service to customers.

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Is there an ATM in the mall?

There are three ATM machines on The Mall at Green Hills property. An ATM courtesy of BB&T is located on the Lower Level near Nordstrom. An ATM courtesy of North American Bancard is on the Upper Level near Nordstrom, and an ATM is also located in The Shops at Green Hills, courtesy of Wells Fargo.

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Where is the lost and found?

The lost and found is located at the Concierge Desk on the Lower Level near Nordstrom.

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Do you offer strollers or wheelchairs?

Complimentary strollers and wheelchairs are available at the Concierge Desk, on the Lower Level near Nordstrom.

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Can I buy a mall gift card?

The Mall at Green Hills Gift Card can be purchased at the Concierge Desk, on the Lower Level between J. Crew and Express. The cards can be used at participating stores at the mall and can be used just like an American Express!

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What full-service restaurants do you have?

The Cheesecake Factory and Nordstrom Sixth & Pine are located inside The Mall at Green Hills. Carrabba's Italian Grill is located just outside of the mall off Hillsboro Pike.

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Part-Time Concierge Desk Attendant Posted Apr 29th

The Mall at Green Hills seeks part-time Concierge Attendants to handle guest inquiries within the shopping center’s Concierge Desk. The primary goal of the position is to ensure that all guests visiting The Mall at Green Hills receive a high level of quality service that is expected from a top tier center. The ideal applicant will possess a thorough knowledge of Nashville and the surrounding areas, as well as upcoming events, and will be able to handle all guest inquiries.


•    Greet customers in a friendly manner.
•    Interact with and provide directional information to guests.
•    Provide information about the stores within the shopping center and surrounding area.
•    Become knowledgeable about products carried in the stores.
•    Ability to learn software programs for Processing Gift Cards and Ticketmaster.
•    Provide information concerning mall events and activities.
•    Assist with internal mall marketing promotions.
•    Research and provide information regarding local attractions, transportation and dining.
•    Arrange transportation and make restaurant reservations for guests.
•    Troubleshoot and diffuse guest issues.
•    Participate in training and education programs.
•    Provide the Guest Service manager with observations, guest comments, and recommendations.
•    Inventory control
•    Continually exceed guest expectations.


•    Strong customer service orientation
•    Previous cash handling experience
•    Outstanding written and oral communication skills
•    Professional appearance and presence
•    Working knowledge of Word, Excel, etc
•    Ability to work within a team environment and interact well with others
•    Self-motivated
•    Strong work ethic
•    Strong problem solving ability
•    Diplomatic
•    Courteous and pleasant manner
•    Friendly
•    Smiles frequently
•    Accurate and detail-oriented

Concierge Attendants must be available for a variety of shifts, including a mix of days, nights, and weekends. Compensation for the part-time attendant is $10.00 per hour

Please submit a resume via email to or via fax to 615-425-0990. Applicants may also visit the Concierge Desk at The Mall at Green Hills to complete an application.


The Mall at Green Hills has a 7-level parking deck, conveniently accessible from Abbott Martin Road and Hillsboro Pike, as well as a 4-level parking deck near Dillard's.

Complimentary valet parking is available just outside of The Cheesecake Factory/Starbucks mall entrance, off the Bandywood Drive entrance in the Nordstrom Parking Deck, and outside of Macy's (weekends only), and Carrabba's Italian Grill. Please call valet at 615.593.3280 about 15 minutes prior to desired pick-up.

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